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Our place for general support posts about Fido.
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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23590 Views
  • 0 replies
  • 8 likes

Help

Hi i ask want to ask help because my second line is my friend and he didn't pay hes bill..imso stressed to him every month to ask topay his bill...please i need advice..thank you

Barbie41 by I'm a participant level 1
  • 164 Views
  • 1 replies
  • 0 likes

Fido xtra perks

What happened?  I got friends to join fido, I NEVER received my free months as promised and neither did the ones I got to join.Took away the extra perks, WHY?  GREEDY  CORPORATIONS. You sold us all out. Now is the time  to look for a new carrier.   F...

albert1956 by I'm a contributor level 1
  • 239 Views
  • 1 replies
  • 0 likes

How to actually reach your Fallout Line

I first tried switching over to your service from Virgin on Monday. Happy one week anniversary of unsuccessfully porting over my old cell number. So far, I've spent 10 hours over 4 days on hold waiting to get to talk to someone. For two of those days...

MBartosek by I'm a participant level 1
  • 218 Views
  • 1 replies
  • 0 likes

5gb bonus (not the 5 extra hours)

Hi, I was awarded 5gb data for 18 months. Before it ended, I received a text from 4745(attached) that my data bonus continues. In the first few months, it was added to the 20gb making it 25gb. Recently, I noticed it was reduced to 20gb. What happened...

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Drizzles by I'm a contributor level 1
  • 243 Views
  • 1 replies
  • 0 likes