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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23551 Views
  • 0 replies
  • 8 likes

Fido port number nightmare

My partner wanted to move from Rogers to Fido under my account. Instead of adding my partners new plan and phone number as a second line, Fido rep simply removed my phone number and existing plan/,contract and replaced it with my partners number. Now...

Rox12344 by I'm a participant level 1
  • 153 Views
  • 1 replies
  • 0 likes

Customer service down

My data is fine but I can’t get any customer support. They say due to technical difficulties no one can take my call now. Ask Jack is down too. And I can’t complete an upgrade. What’s going on???

CTR1 by I'm a participant level 1
  • 146 Views
  • 1 replies
  • 0 likes