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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23547 Views
  • 0 replies
  • 8 likes

New Activation from Black Friday issue

I went to my local Fido store to take advantage of the Black friday plans that were being offered. During the sign up, I had to contact the validation office to unlock my termporary locked account. Afterwards, the representative was able to complete ...

Account not working

For some reason, every time I log in to my account, either on my phone or on my laptop, it shows empty. I can't see anything about my account other than the information at the bottom. The app just says something went wrong. I have tried deleting the ...

Hibomhassan by I'm a participant level 2
  • 250 Views
  • 2 replies
  • 0 likes