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Our place for general support posts about Fido.
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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23546 Views
  • 0 replies
  • 8 likes

BILL AFTER PORTING

Hi i recently ported my sim to bell and i had a balance with fido. My account says closed but when would i receive the final bill if my account is closed

nf2696 by I'm a participant level 1
  • 406 Views
  • 4 replies
  • 0 likes

Appreciate my Fido customer service agent

Hello, I don't where to do the survey or specifically let someone know but the agent who served me over call was Alla. She was fantastic, friendly, professional and provided excellent service. I just wanted to share my experience with her. This is pr...

ShadmanAlvi_ by I'm a participant level 1
  • 151 Views
  • 1 replies
  • 0 likes

How to delete my account

 Hi, I got prepaid sim card by mail, tested it but service was very bad.I didnt use fido services at all, and trow sim card in to garbage.I got bill on my email for all month thats I didnt use this service.Wanted to delete my account, but fido suppor...

be3max by I'm a participant level 1
  • 163 Views
  • 1 replies
  • 0 likes