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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23542 Views
  • 0 replies
  • 8 likes

Need help with my bill due to an accident in my family

been a Fido customer for years and I had a big issue happen in my life where my partner was hit by a car and was hospitalized and was off of work. I had no choice but to pay all the bills and a few started to get built up cause of me being the only p...

Jessnm by I'm a participant level 2
  • 319 Views
  • 3 replies
  • 0 likes

Resolved! Exclusive data bonus offer error

I received an EXCLUSIVE OFFER that said "We'll add a 10GB data bonus on your current plan today," but when I clicked the "get this offer" button, it prompted an error 500.  How I obtain this additional 10GB data offer? 

bobbyyang520 by I'm a participant level 2
  • 381 Views
  • 2 replies
  • 0 likes