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"Faster speeds. same price" mail

Got the following mail, is it a Scam? because I don't see anything on the website"faster speeds. Same price.We’re upgrading your Internet. Call us today!Hi ________We have an important update to share with you.We’re upgrading your Fido Home Internet ...

sbulko by I'm a participant level 1
  • 350 Views
  • 2 replies
  • 0 likes

Worst customer service ever!

Earlier this year I signed up for Fido internet due to the cheaper price and it has been the biggest regret of my life! I have called to cancel my subscription multiple times and have been on hold for over an hour each time. As soon as I finally talk...

Erin17 by I'm a participant level 1
  • 138 Views
  • 1 replies
  • 0 likes

Modem lights-DL now is green not blue on CGN-3

Recently the DL arrow light has changed from being constant blue (for years) to constant green on my Fido CGN-3 "Jetsons" modem. Everything seems to be working and CIRA says my download speed is about as expected.  Rebooting seems to make no differen...

Unsatisfied by I'm a contributor level 1
  • 370 Views
  • 4 replies
  • 0 likes

Resolved! Help

I had a physical sim then I changed the sim to an E-sim on another phone, now that phone is bad and I still have my physical sim with me, but it is not connected.What do I do please?

Tomia by I'm a participant level 1
  • 177 Views
  • 1 replies
  • 0 likes