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Resolved! Thread for reporting SMS spam

Hello,     I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca     Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...

Cawtau by Senior MVP
  • 428918 Views
  • 562 replies
  • 10 likes

Scam text !

 Is there anything that Fido tech center can help ? I continued to receive this text and can someone if possible helps stop this kind of text landing to my cellphone please ? 

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Calgaryrider by I'm a participant level 1
  • 111 Views
  • 1 replies
  • 2 likes

Why Would I Use Fido Roam

First off, I just talked with your rep Simran, who reversed a Fido Roam fee I had been charged on a day I didn't use Fido. I was using a Mexican SIM card. Fido Roam cost $15 a day in Mexico. The SIM card gave me Canadian, U.S., and Mexican call and a...

erains by I'm a participant level 1
  • 111 Views
  • 1 replies
  • 0 likes

Customer service is a joke lol

I was planning on cancelling my home phone land line & home internet with Fido back in Dec 2023. I cancelled the home phone but they gave me a counter offer for the home internet & had my service migrated to Rogers. I accepted that. Fast forward to F...

JennyL by I'm a participant level 1
  • 132 Views
  • 1 replies
  • 0 likes

Appreciation for Excellent Customer Service for Vivek

I am writing this feedback for Vivek. I am delighted with the prompt and effective assistance you provided in addressing my concerns. Your professionalism, patience, and dedication to ensuring customer satisfaction were truly commendable. It is rare ...

Mehr2 by I'm a participant level 1
  • 123 Views
  • 1 replies
  • 4 likes