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Resolved! FIDO app doesn't work outside of Canada?

Does the FIDO app require cell data only to function?! Every time I go to Mexico I am unable to access my accounts via the FIDO app on my iPhone  when a new SIM card is installed.  Always an error message each time.  Yes, I have allowed access via Wi...

fcarter452 by • I'm a contributor level 1
  • 1587 Views
  • 1 replies
  • 0 likes

5 extra hours free data not working

Hello, I keep getting the error message that my phone is not connected to the Fido network, and I need to connect to the Fido network in order to access my 5 extra hours free data. The exact error message is "No connection - Please connect to the Fid...

tijl by • I'm a participant level 1
  • 8436 Views
  • 12 replies
  • 2 likes

Resolved! Fido Xtra - Dining Deals - Vendor Unaware of Offers

I am from the Ottawa Area, and recently found some dining deals under Fido Xtra, which Fido Xtra is promoting in the Fido App.  The can be found under the food icon/tab, then go to Restaurants and More,  the go to Get My Dining Deals. Here you are br...

2i by • I'm a participant level 2
  • 2028 Views
  • 5 replies
  • 0 likes

Enable third party billing

Hi there Iv recently discovered direct carrier billing or third party billing. I think its a great option to have. Problem is I havnt been able to set it up on my Fido account. Does anyone have some advice on how to to this.

Sam747 by • I'm a participant level 1
  • 521 Views
  • 1 replies
  • 0 likes
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